We guarantee that all the products we sell are of the highest quality. It is our goal to make sure you are 100% satisfied with the purchase. However, sometimes returns are unavoidable due to defective items. Please read our return policy and guidelines carefully to ensure prompt exchange or credit.

There is a 10 day return policy on all items, with the following conditions:

• Merchandise must be factory sealed to receive a refund.


• Opened items cannot be returned unless defective.


• No returns on personal use products including all novelties unless defective.


• Shipping charges are not refundable.


• Please contact us for an authorization number before returning any items.


• We generally do not believe in charging restocking fees, however, to protect adultics.com against abuse of this policy we reserve the right to charge a restocking fee (up to 20%) at our discretion.
  
  

The following procedures must be followed or the return will be refused.

Contact customer service and request a Return Merchandise Authorization number. You can do so by going to our contact us form.

Once your request is received we will reply back to you with approval or denial. If approved, a Return Merchandise Authorization number will be issued along with instructions on how to send it back to us. In the case of it not being an approved return we will reply with a specific explanation of why it was denied.